Once your package sets off on its journey, you’ll get an email with a tracking link so you can follow its every move—like a treasure map for your books! If you can’t find the email, check your spam folder or reach out to us and we’ll resend the details.

If your order hasn’t shipped yet, we can usually help you make changes or cancel it—just reach out through our Contact form as soon as possible. Once it’s on its way, we can’t make changes, but you can still start a return after it arrives.

At this time, we only ship within the U.S., but we’re exploring options for international shipping in the future.

If your order seems to have gone on its own unexpected adventure, don’t worry—we’ll help track it down! Contact us through our form with your order number, and we’ll work with the carrier to either locate your package or arrange a replacement when appropriate.

Each Kingsway Learning book is given a recommend age or grade level, but the right level depends on the student's current skills and reading ability. You can check our level guides and placement tips throughout KingswayLearning.com, or reach out through our Contact form — we’re happy to help you find the perfect fit for your little adventurer!

Not just yet! We’re working on adding previews so you can explore each book before making a purchase. In the meantime, feel free to reach out through our Contact form if you have questions about a particular title — we’re happy to help guide your next adventure!

At this time, almost all of our resources are physical books and materials. We do offer a few downloadable products, and we’re exploring more digital options in the future.

Yes! Every book we offer goes through a careful vetting process to ensure it’s accurate, engaging, and aligned with a Biblical worldview. We want every adventure your child takes with our books to be both fun and faith-filled. Visit Our Vetting Process page for more information.

Easy! Just log into your Kingsway Learning account and head to your account settings—there you can update your email, password, and other details anytime. If you need a hand, send us a message through our contact form and we’ll help you get it sorted.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also pay via Shopify-supported digital wallets like PayPal and Apple Pay.

Absolutely. Our website is powered by Shopify, which uses industry-leading encryption and security to protect your payment information. We never see or store your full credit card details—your info stays safe from checkout to delivery.

You have 30 days from the day you receive your order to request a return.

Yes — returned orders are subject to a 15% restocking fee.

Original shipping costs are non-refundable. Return shipping costs are the customer’s responsibility.

To be eligible for a return, items must be:

• In the same condition you received them
• Unused and unmarked (no writing, highlighting, or damage)
• Completely intact, in original packaging
• Accompanied by your receipt or proof of purchase

Contact us through the Contact form below. If approved, we’ll send instructions on where and how to send your item. Please note: returns sent without prior approval will not be accepted.

Please inspect your order as soon as it arrives. If something’s damaged, defective, or incorrect, let us know within 10 days so we can make it right.

Yes. These items are non-returnable:

• Clearance items
• Lab kits
• Digital products
• Sale items
• Gift cards

The quickest way is to return the item (once approved) and place a new order for the one you want.

Once we’ve received and inspected your return, we’ll let you know if it’s approved. If approved, refunds are processed to your original payment method within 10 business days. If it’s been more than 15 business days since approval, contact us so we can check on it.

Absolutely! We love hearing from our community. Reach out through Our Vetting
Process page with your suggestions.

We’d love to hear it! Send us a note through our Contact form below or by tagging us on social media. Your story might even inspire another family on their own homeschool adventure!

Subscribe to our email list for updates, giveaways, and sneak peeks at new adventures in learning. The email submission form is located at the bottom of our website.